With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
I always use this post office for parcel collections and drop-offs if I can, despite having another one closer, just because the staff here are super lovely! Well worth going out of my way for!
CD
Corey Derbyshire
Apr 2, 2026
5.0
Always great service and advise
AW
Alicia Walton-Williams
Mar 3, 2026
5.0
Sad to see the negative reviews. I always use this post office and find the staff helpful and friendly.
SS
Sassa
Jan 12, 2026
1.0
Abrupt staff. Always ready with acidic responses. Its almost as if the staff have rudeness as a standard. Just uncalled for impoliteness. Seen this behaviour numerous times to different customers. Not a pleasant atmospere at all.
GF
Georgie F
Jan 10, 2026
1.0
I visited the Post Office to ask for help returning an internet modem and was polite throughout the interaction. I asked for guidance on how to obtain the required return code, as I was unsure how to navigate the system.
The staff member’s response was dismissive and condescending, which made me feel uncomfortable and embarrassed for asking a reasonable question.
Not all customers are confident with online systems, and no one should be made to feel inadequate for needing assistance.
The interaction was upsetting enough that I chose to leave and will be seeking help elsewhere. I hope staff are reminded to treat customers with patience and basic respect.
Frequently Asked Questions About Broadway Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Broadway Post Office?
Broadway Post Office is open Monday to Saturday from 07:00 to 18:00, and Sunday from 07:00 to 13:00.
Can I withdraw cash at Broadway Post Office without extra charges?
No charges are applied at the Post Office counter for cash withdrawals, but your bank may charge you. Please check with your bank for details.
How do I deposit a cheque at Broadway Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to the branch. Hand the sealed envelope to the Post Office to receive a receipt.
Does Broadway Post Office offer the Change Giving service?
Yes, business customers can exchange cash for coins at Broadway Post Office using the Change Giving and Change Giving 'Lite' services with selected banks.
What payment options are accepted at Broadway Post Office?
Broadway Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Where is Broadway Post Office located?
Broadway Post Office is located at 44 Broadway, York, North Yorkshire, YO10 4JX, United Kingdom.
Which nearby coffee shops can I visit around Broadway Post Office?
Near Broadway Post Office, you can visit coffee shops such as Costa Express, 52 Broadway Coffee Shop, and Brewhemian Hopsody for refreshments before or after your visit.
What nearby financial services complement Broadway Post Office?
You can find Western Union for money transfers and Post Office Travel Money for currency exchange services nearby Broadway Post Office.
Are there any nearby supermarkets or grocery stores around Broadway Post Office?
Yes, nearby supermarkets include Co-op Food - York - Broadway and Iceland Supermarket York; grocery stores like Fishers and Korean grocery stores are also nearby.
What nearby amenities are there for personal care and relaxation near Broadway Post Office?
Nearby personal care and relaxation amenities include Just Gents Barbers, Broadway 50 50 beauty salon, and Renni Prelle Complementary Therapies spa.
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